We cannot provide a refund or replacement if you change your mind.

But should you receive incorrect, damaged or faulty goods, please contact Designer Doors Syd within 7 days of receiving your items and we will arrange, as appropriate and depending on availability, a goods exchange, credit or refund.

We may require you to return the goods with a proof of purchase before actioning an exchange, credit or refund request. We will be pleased to consider exchange, credit or refund for other reasons, but the decision whether to grant this will be at our discretion. Any refund will be made using your original payment method or another method at our discretion.